Frequently Asked Questions
Please read our FAQ before sending us a message.
All orders shipped to the lower 48 states will include free USPS shipping. Orders over $99 will include free 1-3day priority mail shipping. Orders under $99 will include free 3-10 day first class mail delivery. Orders to Alaska or Hawaii will pay actual shipping charges.
EmperorOne accepts Visa and Mastercard at this time.
Order processing time is 1-2 business days. Qualified shipping will receive 1-3 USPS priority shipping, and non qualifying orders will receive free first class shipping or be responsible for shipping costs to Alaska or Hawaii.
EmperorOne does not store customers credit card information at any time for any reason. Our entire website is secured using SSL certificate technology as well as Authorize.net for payment processing to ensure your data is safe.
We cannot return any opened or used products at this time. However, we will accept returns or exchanges for any reason within 30 days of original purchase date for refund or exchange on unopened products. Customer is responsible for shipping costs.
Our premium CBD hemp oil is non-psychoactive and legal in all 50 states.
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